We are excited to introduce a new support channel exclusively for our loyal PayHere Merchants, that will greatly enhance your support experience.
We understand that time is of the essence when it comes to running a business, and we want to make sure that you are always able to quickly and easily get the help you need.
Introducing One-click Support via PayHere Merchant Portal!
You can now directly contact our Support HelpDesk within your Merchant Portal with just one click. No more searching for contact details or waiting on hold for support – we’ve made it easier than ever to get help you need, when you need it.
Simply log in to your PayHere Merchant Portal and click on the “Help” button at the bottom right corner of your screen.
From there, you can simply submit a support ticket with your inquiry & screenshots and our team will be notified immediately. You will receive our team’s response directly to your email inbox & you can continue the conversation there.
We believe that this new support channel will greatly enhance your experience with PayHere & help you to resolve any issues or concerns in a timely and efficient manner. We are committed to providing you with the highest level of support and service, and we look forward to continuing to work with you to grow your business.
Thank you for choosing PayHere as your payment gateway partner!